Privacy Policy

The aim is to inform users of the website homeplan.pt about the general rules concerning the processing of personal data, which are collected and handled in strict compliance with the applicable personal data protection laws.

We are committed to protecting and maintaining the confidentiality of personal data. We have adopted what we consider to be appropriate measures to ensure the accuracy, integrity, and confidentiality of personal data, as well as to uphold all the rights of their respective owners.

This privacy statement was last updated in June 2025.

In this privacy statement, we explain what we do with the data we collect through this website. We recommend that you read this statement carefully.

We comply with privacy legislation requirements by:

  • Stating the purposes for which we process personal data, as explained in this privacy statement;

  • Limiting the collection of personal data to only the data necessary for legitimate purposes;

  • Requesting your explicit consent to process your personal data in cases where your consent is required;

  • Taking appropriate security measures to protect your personal data and requiring the same from parties who process personal data on our behalf;

  • Respecting your right to access, correct, or delete your personal data upon request.

If you have any questions or want to know exactly what data we hold about you, please contact us via the email address provided at the end of this Privacy Policy.

General Principles
We are committed to ensuring that personal data is:

  • Processed lawfully, fairly, and transparently in relation to data subjects, collected for specific, explicit, and legitimate purposes, and not further processed in a way incompatible with those purposes;

  • Stored in a manner that permits the identification of data subjects only for the necessary period to achieve the purposes for which it is processed;

  • Processed in a way that ensures its security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures.

Purpose of Collecting Personal Data
We may collect or receive personal information for various purposes related to our business operations, which may include contacting you via phone, mail, email, and/or web forms.

We use the following data: Name, Website, Address, Tax Number, Email, and Phone Number.

We may process this data on the basis of:

  • Compliance with a legal or contractual obligation, for example, when we provide you with one of our services;

  • Providing our newsletter services, only when requested (name and email);

  • When using the contact form, the data collected is solely for responding to the client’s request, managing their inquiries, and monitoring service quality (name, email, contact number);

Retention Period for Personal Data
We retain personal data only for the period necessary to fulfill the specific purposes for which it was collected. However, we may be required to retain some personal data for a longer period for legal reasons.

During the period of processing, we ensure that personal data is handled in accordance with this Privacy Policy. Once the data is no longer required, we will securely delete it.

Withdrawal of consent does not affect the processing carried out up to that point based on the consent previously given.

Your Rights
You have the right to:

  • Be informed;

  • Access, rectify, limit, and delete your data;

  • Data portability;

  • Object to data processing;

  • Lodge a complaint with the relevant authorities.

Disclosure Practices
Information about our disclosure practices:

  • We disclose personal data when legally required or ordered by a court;

  • If our website or organisation is acquired, sold, or involved in a merger, your data may be disclosed to our advisers and any potential buyers and transferred to the new owners;

  • A Data Processing Agreement exists with Google, but Google may not use the data for any other Google services;

  • Full IP addresses are blocked by us.

Security
We are committed to securing personal data. We take appropriate security measures to limit abuse and unauthorised access to personal data.

Third-Party Websites
This privacy statement does not apply to third-party websites linked from our site. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy policies of those websites before using them.

Changes to this Privacy Statement
We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly to be aware of any changes. Additionally, we will inform you actively whenever possible.

Cookies
Our website uses cookies. For more information on cookies, please refer to our Cookie Policy.

Contact Details
Name: Homeplan, Unipessoal Lda
Address: Avenida Miguel Torga, Nº 27-C, 2 D
Postal Code: 1070-183, Lisbon
Country: Portugal
Tax Number: 515290637
Email: info@homeplan.pt